RecoRenoReward (hereinafter referred to as the "Campaign") is organised by The Makeover Guys Sdn Bhd (1125623-P) (hereinafter referred to as "TMG").

By participating, you ("the Referrer") agree to these Terms & Conditions. The purpose of the Campaign is to reward our supporters for referring new customers to us.

1. This Campaign is valid from 13th October 2025 to 15th December 2025 ("the Campaign Period").
2. To be eligible for the reward, the referral must be submitted via the official Campaign referral form or submission link within the Campaign Period. The date of the referral submission will be used to determine eligibility. All subsequent milestones (e.g., contract signing, project completion) may occur after the Campaign Period has ended.
3. TMG reserves the right to shorten, extend, or terminate the Campaign at its sole discretion without prior notice.

1. The Campaign is open to any individual who is 18 years of age or older at the time of participation.
2. Employees of The Makeover Guys Sdn Bhd (and its group of companies) and their immediate family members are not eligible to participate.
3. This campaign is intended for individuals only; businesses or corporate entities are not eligible.
4. TMG reserves the right to disqualify any referral that does not meet the criteria of a Qualified Referral, is deemed suspicious, or violates any terms or legal regulations.

Referrals must be submitted through one of the two (2) official methods below. It is the Referrer's responsibility to ensure the process is completed correctly.

Unique Referral Link: The Referrer can share their unique referral link with a potential customer. For the referral to be valid, the Referred Customer must use the link to sign up or submit their contact information to TMG.

Online Referral Form: The Referrer can directly submit the Referred Customer's name and contact information through the official referral form on the TMG website. By doing so, the Referrer confirms they have obtained consent from the Referred Customer to share their details with TMG.

Referrals submitted through any other channel (e.g., email, social media message, verbal communication) will not be considered valid for this Program.

A "Qualified Referral" is a referral that successfully meets all the following criteria:

1. The Referred Customer engages TMG for a renovation/makeover project with a minimum contract value of RM35,000 (excluding any discounts, if applicable).
2. The project for the Referred Customer has been completed, and full payment has been received by TMG.
3. The Referred Customer must be a new customer who has never previously engaged with TMG for any services and does not exist in TMG's customer database. For clarity, the referral must be submitted before the Referred Customer has signed any agreement, accepted a final quotation, or made any form of payment or deposit to TMG.
4. The project's property must be located in one of the following areas:
   • Klang Valley, Malaysia (excluding Dengkil and Sepang); or
   • Johor Bahru, Malaysia (excluding Kota Tinggi, Pengerang, Desaru, Kulai, and Senai).
5. The project's scope of work must include the renovation of at least three (3) of the following core areas:
   • Living
   • Master Bedroom
   • Dining Area
   • Kitchen
6. The Referrer and the Referred Customer cannot be the same person (you cannot refer yourself).
7. Each referred customer is valid for one referee only. Multiple referrers cannot claim rewards for the same refereed customer.
8. There is no limit on the number of Qualified Referrals a Referrer can make per calendar year.
9. The referral reward cannot be combined with any other ongoing discounts or promotions for the Referred Customer's project, unless otherwise specified by TMG.

1. For the Referrer: Upon a Qualified Referral, the Referrer is eligible to receive a total cash reward of RM1,000. This reward is paid in two (2) separate instalments:

   First Instalment of RM 200: Paid out after the Referred Customer pays a non-refundable and non-transferable deposit of RM2,000 or 50% of the total quotation amount and TMG has confirmed receipt of their initial deposit.

   Final Instalment of RM800: Paid out after the Referred Customer’s project is completed and the full, final project payment has been received by TMG.

2. For the Referred Customer: Upon becoming a Qualified Referral, the Referred Customer will receive an RM500 discount, which will be applied to the grand total of their final quotation.
3. All reward instalments are payable in Ringgit Malaysia (RM) and will be processed within 30 working days of the respective criteria for each payment being met.
4. Referrers are responsible for any applicable tax liabilities arising from referral rewards.

1. TMG reserves the right to review and verify all referrals before approving rewards.
2. Any referral deemed suspicious, fraudulent, or in violation of these terms will be disqualified.
3. TMG may request proof of relationship between the Referrer and Referred Customer if needed to verify authenticity.
4. TMG reserves the right to recover improperly issued rewards if it is later determined that a referral did not meet the eligibility requirements.

1. TMG reserves the right to verify the validity of all referrals and may disqualify any participant for tampering with the referral process or for submitting an entry that is not in accordance with these Terms & Conditions.
2. TMG is not responsible for any incorrect or inaccurate information supplied by participants in the Campaign.
3. The referral reward is non-transferable and cannot be exchanged for other products or services.
4. TMG reserves the right to amend, suspend, or terminate the Campaign or these Terms & Conditions at any time without prior notice.
5. By participating in the Campaign, you consent to TMG collecting and using your personal information for the purposes of administering the Campaign.
6. All services and benefits under this Campaign are subject to the service coverage areas. TMG reserves the right to determine service availability based on location and may decline requests outside the covered locations.
7. TMG reserves the right to modify, suspend, or terminate the Campaign and its benefits at any time, without prior notice and at its sole discretion. Any unclaimed referral rewards at the time of termination will be forfeited.
8. TMG shall not be liable for any loss or damage arising from the use of the Campaign benefits.
9. Any disputes arising from the Campaign shall be resolved at the sole discretion of TMG.
10. This Campaign is governed by the laws of Malaysia, and participants agree to submit to the jurisdiction of Malaysian courts.

By participating in the Campaign, customers agree to the collection, use, and disclosure of their personal data in accordance with TMG's Privacy Policy. For more information, kindly visit https://www.themakeover.my/privacypolicy

These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.

For any enquiries related to the Campaign, customers can contact TMG’s Customer Service, Lisa, via WhatsApp or call +6016 900 3720 from 10 am to 6 pm, Monday through Friday.